General Purchase Information:
You have purchased a service that will be delivered to you either “In-Studio” or “online”. Unless otherwise noted, all sales are final and are not refundable and not transferable, and Sign up Form and Liability Waiver must be submitted before services are rendered.
Mats:
Bring your own mat, but if you are in need of one, there are mats available for cash donation of $1.
Expiration:
-All classes and class packs have an expiration date.
-By purchasing a drop-in class or class pack you agree that it cannot be used beyond the expiration date.
-Students are responsible for knowing the expiration date on their class cards.
-Expiration dates, and remaining card balances can be accessed through your account - expiration dates are calculated based on the date you activated the class card.
Vacation/Freeze/Injury:
-Class packs CANNOT be frozen or put on hold.
-There are NO refunds on class packs.
-If you purchase a class card and cannot use it, you may gift or seek to resell it at face value to a fellow student. Class packs are non-transferable for other services including workshops, privates, and special class series.
Refund, Cancellation and Arrival Policy:
Unless otherwise noted, regularly scheduled in-studio classes purchased must be canceled online 12 hours before the class start time or the class will be considered a “Late Cancel” and debited from your account. If you do not show up for a class you reserved, it will be considered a “No-Show” and the class will be debited from your account. Classes canceled prior to the 12-hr Late Cancel window are considered “Early Cancel” and will be returned to your account to use within the valid period of your expiration date. All class purchases are non-refundable and subject to the expiration dates indicated at the point of sale.
Important Stuff
Time:
-Due to the particular functionality and regulation of the door entrance of the building, we have to enforce a zero late policy and close the door exactly at start of class
-The door will be propped open until the start of class and will close exactly at class start time
-Arrive early to give yourself time to sign in and change if needed
-Please arrive early so you do not have to rush up the flight of stairs
-If you need to leave early, please set up your mat at the back of the studio and leave before savasana
Space:
-Use the staircase to access the 2nd floor, please arrive early so you do not have to rush up a flight of stairs
-Practice awareness when placing your mat down, making space for yourself and others
-It helps to stagger the mats so the front of the mats are not lined up - you may need to adjust your mat as more people enter the room to keep a good spacing vibe
Personal belongings:
-Please leave shoes outside the studio
-No personal technology use is allowed in the studio practice room during class
-Please put your phone on silent (not vibrate) and in your bag
Workshops and Special Events:
- One day workshops and special events must be cancelled 24-hours before the start time in order to be refunded.
-In the case of multi-session workshops and events, cancellation must be made 48-hours before the start time of the first session. No full or partial refunds will be given after that time. Please refer to the specific details for the workshop you are registering for.
Schedule Change Policy:
Please check the schedule, changes to the schedule can happen at any time, including without notice, substitute teacher, or a canceled class.
Thank you for helping to create and maintain an intentional space of practice!